This Privacy Policy applies to all Personal Information collected by Sprinkle Pty Ltd. (ABN 84 666 889 014). The definitions and terms used in this policy are the same as those set out in Sprinkle’s terms and conditions available on the Sprinkle Platform.
Personal Information is information or an opinion about an identified or reasonably identifiable individual.
Sprinkle recognises the importance of your privacy, and that you have a right to control how your Personal Information is collected and used. We know that providing Personal Information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Sprinkle will only collect and use your Personal Information as set out below.
Collection of information
How Sprinkle collects Personal Information:
The main ways we collect Personal Information about you are:
- when information about you is entered into the Sprinkle Platform
- when you otherwise submit Personal Information to Sprinkle, such as subscribing to the Sprinkle newsletter; or
- when you use the Sprinkle Platform or Sprinkle website, in which case our system automatically collects information relating to your visit to the Platform or that website, such as your IP address.
Information collected in connection with donations
- where you elect to make your donation via credit card, Stripe will process the transaction, and will report the outcome of the transaction, including the successful settlement to Sprinkle; At no point does Sprinkle store credit card details; and
- Sprinkle captures the amounts you want distributed to each Nominated Charity, Sprinkle provides those amounts, but not your personal details, to Good2Give, so they can ensure your donation flows through to your Nominated Charity/ies.
Information collected from third parties
We may collect your Personal Information from third parties when you have given your consent to us or to another party who holds Personal Information about you to allow us access to that Personal Information.
Personal Information we collect
The type of information that we collect from you may include the following: your name, phone number, address, e-mail address, donation amount, IP address, or cookies, and any other Personal Information which we may reasonably require to perform our obligations and exercise our rights under our agreement with you.
Why we collect, use and disclose your Personal Information
Our main purpose in collecting information about you is to allow us to provide you with the services you have requested from us, including processing Donations.
In order to operate our services, Sprinkle may sometimes share your Personal Information with its related entities, service providers, advisers and other entities with whom Sprinkle has a relationship, in the course of operating the services.
Sprinkle will not use or disclose any information about you without your consent, unless:
- the use or disclosure is for one of the purposes described above or otherwise permitted by this Policy;
- it is required or permitted by law (including by relevant privacy laws);
- we believe it necessary to provide you with a service which you have requested; or
- any of the assets and/or operations of Sprinkle are being transferred to another party.
If you do not provide requested information, Sprinkle may not be able to provide you with access to or full use of sections of our services.
Communications
Sprinkle may also from time to time send other communications to you such as service information, updates, regular newsletters or as otherwise provided for in any agreement we have with you. Where appropriate, instruction will be provided on how to unsubscribe and opt out of further communications.
If you are receiving emails or other messages from another party (including a charity) and do not wish to continue receiving this information, you should contact that other party to ask to be removed from their mailing list.
Access to the information we hold
You can request access to the Personal Information we hold about you by making a request to the Sprinkle Privacy Officer via: hello@sprinkle.world
We will provide you with access unless we are legally prevented from doing so.
Changing and deleting the information we have about you
If at any time you wish to change Personal Information that is inaccurate or out of date or to have your Personal Information deleted, please contact us by emailing our Sprinkle Privacy Officer at: hello@sprinkle.world
We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.
Storage and security of your Personal Information
Sprinkle may hold your information in a number of formats, including electronically or hard copy. Sprinkle will take reasonable steps to protect any personal information which we hold about you against misuse, destruction or loss and against unauthorised access, modification or disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure and, as such, we are not responsible for the security of any information sent or received over the internet outside our networks. Any Sprinkle staff who have access to your Personal Information will take reasonable steps to maintain strict confidence at all times.
Third party websites
Sprinkle websites may contain links to websites that are not operated by Sprinkle and the contact details for many charities and other organisations not operated by Sprinkle. These linked sites and profiled charities and other organisations are not under the control of Sprinkle, and we are not responsible for the conduct of those organisations.
Before disclosing your Personal Information on any other website or to any other organisation, you should satisfy yourself that the Privacy Policy of that organisation/s, adequately protects your Personal Information.
Privacy inquiries
If you have any questions about this Privacy Policy or how Sprinkle deals with your Personal Information, or you think that Sprinkle has breached an applicable privacy law, principle or code, you can contact: hello@sprinkle.world
We will consider all questions and complaints, and will respond within a reasonable time in writing. If you are not satisfied with our response, you may take your complaint to the applicable privacy regulator in your jurisdiction.
Future changes
As we continue to evolve and introduce new services and features, our policies will be reviewed and may be revised.
Sprinkle reserves the right to update, amend, or change its Privacy Policy at any time and notify you by posting an updated version on the Sprinkle Platform and on the Sprinkle website.
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Secure Network
Sprinkle maintains a secure network, utilises firewalls and the latest software to ensure that our systems are kept safe and secure.
Data Security
All user data, and transaction records are kept encrypted and hosted in Australia by leading global software providers, AES-256 and in transit via TLS.
Continual System Reviews
We continually review our systems and processes to ensure the highest level of security and minimise any potential risks.